Gland, Switzerland – December 12, 2024 – The Swiss Federal Office of Public Health (OFSP) has appointed Kainjoo Consulting Group SA to support the strategic execution of DigiSanté. This landmark national program aims to modernise Switzerland’s healthcare system through coordinated digital transformation by 2034.
DigiSanté is a key pillar of the Santé2030 strategy. It aims to create an interoperable, secure, citizen-oriented digital health infrastructure that ensures data accessibility, service equity, and long-term sustainability. Spanning more than 50 interconnected initiatives, DigiSanté is designed to address critical system gaps—from fragmented data and redundant services to institutional capacity for innovation.
The program will coordinate digital efforts across federal, cantonal, and private healthcare stakeholders. Priorities include establishing national data interoperability standards, improving access to electronic health records, enabling the secondary use of anonymised data for research, and accelerating the digital maturity of public health institutions.
A Strategy Engineered for Systemic Change
DigiSanté represents a modernisation project and is an institutional transformation designed to ensure the Swiss healthcare system remains resilient, adaptive, and citizen-centric. The initiative builds on global best practices while preserving Swiss federalism and sovereignty by drawing from international benchmarks, including the European Health Data Space (EHDS) and Nordic data governance models.
Following its strategic selection, Kainjoo led a comprehensive audit of the healthcare ecosystem, mapping data flows, regulatory readiness, and technology maturity across federal and cantonal levels. This work emphasised health data interoperability and governance readiness—two strategic pillars in Switzerland’s long-term digital health infrastructure vision. The resulting analysis informed a scalable roadmap that strikes a balance between ambition and exceptional clarity.
“Our mission was to co-design a health system capable of evolving in real time,” said Haider Alleg, Principal Consultant and Founder of Kainjoo. “This program reflects Switzerland’s commitment to digital trust, public value, and operational excellence.”
From Principles to Practice: What DigiSanté Will Deliver
The strategy outlines seven operational goals:
- Harmonising healthcare data through a national interoperability framework
- Digitising public health authority functions to increase transparency and efficiency
- Deploying unique identifiers across care settings to streamline data capture
- Integrating DEP (Swiss electronic patient record) into expanded citizen services
- Establishing regulatory frameworks for secondary data use
- Building real-time analytic capabilities for system monitoring and policy response
- Enabling cantonal innovation within a unified national architecture
Each program under DigiSanté has been evaluated against criteria of feasibility, scalability, and impact. Kainjoo introduced a structured prioritisation matrix and a risk-based performance framework to help OFSP align implementation with real-world constraints. This framework utilises digital health governance indicators aligned with international standards to enhance transparency and measurable success in implementation.
“We developed a framework. Our approach included equipping decision-makers with practical tools to steer progress with clarity,” said Alleg.
Trust by Design: Embedding Governance and Equity
The DigiSanté strategy addresses growing concerns about digital equity, privacy, and cross-border data governance. With citizens at the centre, the program ensures transparent opt-in models, data minimisation, and ethical safeguards across every project stream.
Kainjoo’s proprietary Kaizen Excellence Citadel™ model underpins the governance structure. This framework introduces:
- Agile feedback loops to adapt rollout in real-time
- Institutional maturity scoring to measure readiness
- KPIs aligned with public engagement, regulatory compliance, and system efficiency
- A modular governance architecture for shared accountability between OFSP, cantons, and partner agencies
Early-stage pilot projects will serve as test beds for iterative learning and institutional capacity building. Structured training and knowledge-sharing programs are also being developed to support change management.
“Designing for trust means designing for dialogue. This program embeds transparency from the inside out,” Alleg noted.
Kainjoo’s Strategic Contribution
OFSP selected Kainjoo for its depth of experience in regulated transformation programs. The firm’s prior engagements include advising industry associations such as EUCOPE during policy negotiations on EHDS, where it shaped strategies for compliance, SME inclusion, and ethical data reuse.
Bringing together expertise in governance, regulatory operations, and brand-tech implementation, Kainjoo continues as a strategic enabler of DigiSanté, bridging institutional complexity with field-ready execution.
“DigiSanté is a program focused on rethinking the foundations of public value in a digital society,” said Alleg.
Looking Ahead: Roadmap to 2034
With initial phases commencing in 2025, DigiSanté will move through successive waves of pilot launches, data infrastructure investments, and legal harmonisation. By 2027, the program expects:
- At least 60% of healthcare institutions are expected to comply with new interoperability standards
- Fully functional interfaces with cantonal systems and federal analytics platforms
- Increased citizen uptake of digital health services by 40% from 2024 baselines
- Documented efficiencies in administrative processing and cross-institutional coordination
By 2034, DigiSanté aims to establish a connected national health data infrastructure that empowers citizens, reduces systemic inefficiencies, and enables Switzerland to lead in health innovation and responsible data use.
About the Federal Office of Public Health (OFSP)
The Federal Office of Public Health is Switzerland’s lead agency for public health policy, health system strategy, and epidemiological coordination. Reporting to the Federal Department of Home Affairs, OFSP ensures the delivery of high-quality, accessible, and equitable care across all Swiss cantons. Through DigiSanté and other initiatives, OFSP is leading the digital renewal of Switzerland’s healthcare infrastructure in line with national and international best practices.
About Kainjoo
Founded in 2013, Kainjoo SA is a global consultancy firm based in Gland. The firm specialises in regulated and complex industries, advising on strategy, digital transformation, brand performance, and operational governance. Known for combining regulatory expertise with brand-tech innovation, Kainjoo enables institutions to scale trusted, high-impact programs across life sciences, MedTech, and public health sectors.
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